FREQUENTLY ASKED QUESTION's

  • How do I register?

    Before you can register you will need to create an account with our website.  Simply go to the "Register/Login" Banner and follow the prompts to select the programming available for your child.  You will be asked to supply an ID / Password and additional information for your account.  Account information should be pertinent to Parents or Guardians.  Following that, you will be requested to add your children as participants.


    Please note there can only be ONE ACCOUNT per FAMILY (all players in the family must be on the same account).  


    Please be sure your account information is correct, the address, phone number and email are used for future communication.   Moving forward your information from previous seasons has been saved to make your registration process more convenient.  

  • Do I create a new profile every time I register my children?

    No!  Once your FAMILY profile is set up in this system you will be able to log in and modify your information should anything change.  You will use this profile every season you register for soccer.  It will be a very fast process once you put your information in for the first time.

  • Where does my team practice and play?

    We practice and play at East Shore Park, Woodward Avenue, New Haven.  Specific practice/game dates are managed by the individual coaches.


  • How do I know if my game or practice is canceled due to inclement weather?

    Coaches will message all participants directly via PlayMetrics indicating changes to players schedules.  The full field status is also visible on the homepage of our website.

  • How do I know what age group to place my child in?

    Visit our Age Matrix chart that can be found here as well as on our home page.

  • If my child signs up for any of the in-house registration clinics can they also participate in the travel program?

    Yes

  • If my child withdraws from the season, will I be reimbursed?

    NHYS does not offer reimbursement once the season starts.



  • How do I know if we qualify for financial support?

    Please email Admin@NYHYS.Soccer PRIOR TO PAYING FOR or completing your child's application and include the following:

    1) Child's name 

    2) Child's age 


    Once we hear from you we will respond back with where we can help and instructions on how to continue with your application.  We cannot reimburse for previously paid for registrations.

  • My question is not answered here!

    Sorry about that!  Simply email us at Admin@NHYS.org and we will get right back to you!